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Green Clean Carpet & Air Duct Cleaning Inc

4.6

Based on 820 reviews

Yvonne Kwiatkowski

16:11 16 May 22

Every encounter with Green Clean has been prompt and professional. I emailed to receive information / quote for... cleaning carpets in three rooms and a sectional couch…all of which were heavily used / stained from pets. I received a very prompt phone call and email response (within 30 minutes) with the requested information. I made an appointment for later in the week, however same day appointments were available.I received a reminder / confirmation call two days prior to my set appointment. And received a call from the service technician, Juan, the morning of service to let me know he was on his way and an ETA. Upon arrival Juan was very polite, professional, and friendly. After a thorough inspection of the carpets and couch I received a fair pricing quote for services. Juan took care of everything including moving some furniture pieces to and from and provided excellent service with care and consideration.My home now looks and smells clean and fresh thanks to Green Clean and Juan. Highly recommend!!read more

Biff

19:49 11 May 22

Had my carpets, stairs and areas pet treated today. My guy, Ryan was very professional, punctual and thorough. He... explained in detail everything that was involved in the process of removing pet odors. And whole job was done thoroughly. I will be calling again to have my basement done. Thank you Ryan!read more

Anne Agostinelli

16:56 10 May 22

Sam was a professional and friendly technician. He was very transparent about the pricing which matched what I was told... on the phone. We were very impressed with his thorough and efficient work and will definitely have him back when it is time for duct and vent cleaning again.read more

W S

18:25 04 May 22

Customer service was extremely Diligent, was really impressed with the hands on Approach the gentleman took in... explaining what he was doing, I believe his name was brian! I couldn’t believe the stuff that came out of my vents old news paper from 1962!!! How that got in there? Anyways I would highly recommend him as a referral to my friends and family, I normally don’t post reviews but I have to be honest in a world that has so much hate, I thought it would be nice to To complement where deserved…Oh also I loved the fact that company is organic as I have a child that has severe allergies.THANK YOU!!!!Update had 3 rugs cleaned they were giving to me from family through the years wasn’t sure what they were made from, a gentleman came out and told me they were wool! And showed me a test how to determine that they were wool which I found very interesting nonetheless the technician took the rugs and I have to say return them five days later and I couldn’t believe they were the same rugs that they were actually that dirty I was extremely impressed once again services were fantastic and honestly I didn’t mind paying a little extra since the rugs needed extra treatment I would highly recommend Tony for any type of rug cleaningread more

Deb Suggs

15:15 14 Apr 22

I am happy to say that your employee, Caesar, is/was very professional. He is also one of the most kindest gentleman... anyone could ever meet. I would recommend your company, Green Clean Carpet and Air Duct Cleaning/Caesar, to anyone. He was very thorough and explained everything before doing the job. Many thanks to Caesar for representing your company in such a kind and professional manner.Sincerely,D. Suggsread more

Mary Parks

12:00 08 Apr 22

The professional service gentlemen was excellent. He took the time to get in corners, pull out stains and leave the rug... like new. Friendly, respectful of property and timely. Though the end product was very satisfying, the price added up quickly and more than I expected. $$$read more

Janet Gensch

01:57 18 Mar 22

Edwin, the technician, kept in touch with me so I knew when he was coming. He walked through the house and looked the... carpet over carefully and explained the services. He was thorough and polite, communicated and showed us all the dirt that he vacuumed up. Very nice gentleman. I would use them again.read more

Tina Tee

16:57 15 Jan 22

The initial quote I got was a bit deceiving. 24.95 a room if I did 3 rooms of carpet and sectional 100 plus 6 dollars... linear foot for stains. I wasn’t shown the break down when I got a quote for 412. I was super distracted by my 2 year old and my fault for not asking. We moved majority of things out of the way for the tech who was very nice, however there were a few things we left that were light weight that I didn’t discover till he left that he went around. One being a plastic play house that could’ve easily been moved to clean behind. The amount I feel is way too much. If it was 300 that would’ve been a little more understanding. I had to have it done today or I probably would’ve gone with a different company. Ask to see the breakdown of the charges before you sign.read more

Frank Ficke

22:47 29 Dec 21

Brian was our technician….again! We moved from our townhouse to a house. Vents hadn’t been cleaned since 1997, when it... was built. He did a superior job of removing all the dust from our duct system, dryer vent, as well as sanitize the entire unit. Would recommend them 100% of the time!! Very quick to reply and come out and do the job. Reasonably priced, but worth it.read more

Sherri Downs

01:26 22 Dec 21

To my surprise my father stated he wanted the carpet in his home to be clean. I indicated to him ,this being the... holiday season this might not happen any time soon. I surf the internet and noted Green Clean Carpet Service.I spoke with customer service and the representative stated someone could come out thesame day. I did mentioned that the carpet was pretty dirty. The cleaning guy arrived ,demonstrated professionalism and did a fantastic job. I will definitely use this service again and highly recommend it to my family and friends. Job well done.read more

Aj Wozniak

17:19 01 Dec 21

I was lucky to find someone that actually cleans suede leather couches after search and calling places for an hour on... the internet. After four kids, 3 dogs, coffee stains and a messy tot, my 15 year old sectional looks brand new and just in time for the holidays! Very professional and thorough and I was so happy I didn’t have to sit around waiting all day. I called the day before and the attendant, Sam, arrived the following morning right after I put my grandson on the bus to school. I would definitely recommend and will probably use this company again in the future.read more

Rebecca Gemperle

19:25 30 Nov 21

I reach out to them in the fall & they were very quick to respond and were able to come out within a week or two, which... was amazing. Another company I called told me it was a 3-4 month wait. But they sent a reminder, checked the pricing before started & were very through. I’d recommend them and will use them again next year. They cleaned our dryer vents (annual service) and were able to get the white stuff around the shower door cleaned up, which I was unsuccessful at & hopefully this will help me maintain or I’ll call them in a few years if need again.read more

Jill Dani

15:59 24 Nov 21

John did an amazing job! The carpets look brand new and smell wonderful. Definitely worth every penny and I couldn’t be... happier. Great company and I will definitely be spreading the word on how fantastic this service was. Thank you!!!read more

Glenda Johnson

20:08 16 Nov 21

BRIAN, was a very Respectful, pleasant, nice,young man.BRIAN did his job in a timely matter. Always expressed what he... was doing. Explained as everything and asked if I had Questions. We definitely need more Brian's working out here. He definitely made this job a pleasant one very nice gentleman. Thank you BRIAN from the Johnson & Thomas family.read more

Terri Lynn Kyles

14:54 12 Nov 21

I'm very glad I called Green Tea Company, for they sent out two of the BEST techs! Dave, & Nick were professional, &... thorough. They cleaned up after themselves. My OCD kicked in, & I insisted on putting sheets down even though Dave put down something. The price was very nice, & I rec'd an extra 10% off due to tech not available week before. I will definitely do business again with Green Tea, & I WILL recommend this company to others.read more

Kim Stiles

17:15 02 Nov 21

John was so nice and professional. He was also very knowledgeable about every service they provide and why. I had a lot... of questions and requests and he didn’t hesitate to help me with everything I needed. I would definitely recommend this company and will be using them again in the future.read more

Dave Louridas

17:27 16 Sep 21

I used Green Clean for duct cleaning and cleaning 2 pieces of furniture in my household. Both Dave and John were... on-time, professional, kind, and knowledgeable, and did a great job in the services that they provided for our home.The only negative feedback that I would have is a slightly deceiving pricing structure - the secretary I spoke with before the visit had informed me that my total cost would be around $320 (rough estimate) for the duct cleaning and upholstery - the total ended up being $636 for both, effectively making it DOUBLE what I had expected and I was visibly surprised when going through prices with Dave & John, who were in no way responsible.That experience aside, I would still recommend them and use them in the future, while asking more specific, pointed questions when booking.read more

Brian Olsen

19:43 09 Sep 21

David and his trainee did a great job on our home. We had a home fire and needed to clean all our ductwork. We’ve used... green clean a few times before and have always been happy with the results! I had a few questions and also, for my entertainment, like to watch how the work is done and David was very happy to walk me though and answer any question I had! Very happy with our service call and would/will use again! Thank you!!read more

Elizabeth Asher

17:09 04 Sep 21

Sammy was very nice and knowledgeable. He answered a lot of questions and the end product was great. Highly recommend.... The smell of the products also were fresh and not too strong.read more

Cortriceza Denson

03:31 02 Sep 21

Our tech Dave was Awesome, he was very professional and patient with me and all my questions 😊 I would... definitely recommend Green Clean!! Also it all started with my initial phone call Bill was very helpful in helping me understand which services I needed. Awesome family owned and operated business!read more

Shannon Cole

09:00 31 Aug 21

I was having bad allergy asthma issues and it had been 8 years since I had the vents and ducts cleaned in my townhouse.... I was VERY impressed with how quickly I was able to get an appointment. This had been an issue with my prior experience with other companies.Jerry was on time and did an initial inspection. He found mold spores, pet fur and construction dust. He gave me a quote - $561.93. There is a picture of my final invoice attached. It was quite a bit higher than I expected. I had previously paid $350 with 15 vents/returns and 2 trunk lines another company 8 years ago. However it had to be done due to my bad allergies & asthma.They did have to cut & patch 2 access panels to access the trunk lines on my furnace which was unexpected. Pictures attached.They got a good amount of debris out. I asked to be shown how much. Pictures are attached.I wouldn't do it every year but would say I'd recommend doing it every 5 years with pets if you have asthma or allergies based on it had been 8 years since I'd initially moved in to my house and had it done.read more

Lee M

17:17 10 Aug 21

Eddie arrived on time. He explained the process and what he would be doing. We walked around the apartment together. We... identified areas that needed extra attention. He explained that there were additional services available at an extra cost. I declined.Once he started working I left. He messaged me when he was nearly done. We walked around the apartment together so I could ask questions.Eddie was easy to work with. He was on time. He was appreciative.You could not ask for more.read more

Nicole Fritch

18:58 06 Aug 21

I recently moved into a new home that is poorly managed by a property management company, we found mice in the house... upon move in and I decided after finding mouse feces in my vents that I should take matters into my own hands and called up Green Clean Carpet and Air. They came out the very next day and took care of my situation in a fast and proper manner. They got every inch of those vents and made sure to sanitize it all. I am already breathing better and the air feels fresher. I am so blessed that Dave and Nick did such an amazing job and took great care of my concerns and my health. Thank you!!read more

Devin On Wealth

16:38 05 Aug 21

Excellent service. I called on a Tuesday and the tech arrived Thursday. Jerry promptly arrived on time and was... extremely professional, keen on service. He deep cleaned the tile in my master bathroom — floor, bath tile and separate shower tile and floor. Excellent. Very clean and noticeable different. I am extremely pleased and would recommend. Very fair fee.read more

Angela Kelly

20:19 03 Aug 21

I was able to book an appointment for the day I called. Dave arrived promptly during his scheduled window of time.... Although I had $15 off the listed price and Dave stated he was giving me a good deal, three rooms and a flight of stairs were pretty pricey (though to be fair, they were badly stained and why I called in the first place). You have the initial pricing and then stain removal pricing for the square footage of the rooms being cleaned, plus the fee for sanitizing everything. Majority of the stains came out and it does look MUCH better. The sanitizer used to keep things smelling fresh is overwhelming (very floral/chemical smelling), but I’ll keep windows open to try to help dry and air things out. To get the carpet looking this good again, I’d go with this company in a pinch.read more

Kevin Whitehead

01:07 30 Jul 21

Brian was awesome! Extremely professional and very thorough with completing the cleaning and sanitizing of my air... ducts. He continue to keep me informed on the progress of the work. Overall a 5 star experience and highly recommended.read more

Erin Jacobs

19:08 09 Jul 21

A real person answers every time you call. No answering service or going through choice menus forever. Our technician,... Jon, was so great. He came back twice when the smoke smell wouldn’t come out completely the first time. He was timely and professional and went to great lengths to make sure our sectional was good as new. Thank you!!!read more

Pat Trocki

19:04 08 Jul 21

Wow! This service was great. Convenient appointments. Excellent notifications ...kept up to date about appointment,... arrival time. Thorough explanation of job & cost. Tech Dave LDid a great job! Highly recommend.read more

Mojisola Rita Hassan

21:17 29 May 21

The young man was super pleasant and he made sure to ask me to look and tell him if there were spots I was not... satisfied with but there was none,absolutely. Good good job. Fairly priced,too. Will definitely be using them, again. To say I am impressed is to say the very least. Thank you.read more

Liliana Martinez

00:25 16 May 21

Brian did a great job. Wore a mask the entire time. Wore foot booties. He knew our carpet was new and did a great job... keeping everything clean. Professional and nice. Only issue was that I thought a camera was going to be used before and after vent cleaning but it wasn’t done at all. I would have really liked to see the images.read more

George Nikopolitis

19:47 13 May 21

A friend of mine referred this business to me and service guy. Jonathan was professional, efficient and respected my... home and property. I had my grey sofa and an area rug cleaner. Both came out looking refreshed. I have a dog and she’s had a few accidents on the area rug, which i had cleaned up, this service just extracted deeper than i could, although I’m waiting for this “enzyme” treatment to finishing activating (48hrs) to see if this odor will go away.Overall, I’m not sure if it was worth $200+. Expensive and while it looks clean, i believe it’s more sanitized than deep cleanedread more

Shayla Giannetti

20:18 10 May 21

Johnathan was very professional, polite and thorough. Would definitely recommend and use again.Above is my original... post given with a 5 star rating. Now that the carpet is dry and I purchased my own black light, I’d like to change my rating to a 3.The black spots in my daughters bedroom were made more noticeable by the cleaning and when I questioned Johnathan if they really couldn’t come out, he tried another product and told me no. After taking my own product and some TLC, I was able to get the spots out myself. Also, the pet stains in the guest bedroom do not look like they were even touched based on the black light. He told me he was going to pretreat everything and apply a sanitizing solution but don’t think he even touched that room.Will not be using your company again given you were priced a lot higher than 4 other companies I got pricing from but went with you because you were a “green” company.read more

KasHenry Inc

01:16 09 May 21

Edwin did great work. I could not be happier with the professionalism and respect he showed. What an amazing young... man! Kind, thoughtful and hard working. Green Clean and Edwin, thank you for a caring service instead of making in just a job. We appreciate you and will be calling you for all our future needs🙏.read more

Monika Lebiedzinski

22:58 07 May 21

Outstanding results by Jerry very professional individual. The quality of work and knowledge is great. I had numerous... services done over time with different companies and none of them knew their stuff as much as green clean rep. I would highly recommend Jerry the technician to any one that Need proffesional work done correctly. Thank you again for great service.read more

I love Myself

05:34 31 Mar 21

So today i came home after 48 hours of getting my carpet cleaned (7 rooms) and I'm still seeing spots that he said he... he can get up and also around my kitchen end board was not cleaned. So my trust is out the door. Don't get me wrong he was nice on time but the job wasn't done for me i see no difference at all so i wasted my money on something i could have done by myself. My carpet looked better before i moved here and i was expecting the samething but didn't.read more

A G

18:55 25 Mar 21

We were able to book next day service for cleaning our Sectional. Dave showed up with mask and shoe covers on the... earlier end of the time slot yesterday. We were informed he would be arriving via text. He examined the couch and gave us the cost, which happened to be more than initially expected per the phone conversation. That was more of a misunderstanding on my end, but they made it right and we followed through with the service. We are very happy with the result of the cleaning and deodorizing. Highly recommend.read more

Eliza Beauchamp

19:11 16 Mar 21

John was awesome. Super professional and took all the covid precautions. I felt very safe. I have two dogs and a baby... so the sofa was mess. He did a great job restoring it back to its former glory. Highly recommend!!read more

Jennifer Juliano

17:51 23 Feb 21

Jerry came to our house last week and cleaned our vents and ducts! Super nice man, very polite and well mannered. ... Job done perfectly!!! Great price and value! Greatly appreciated!Today, David R came out and cleaned two couches and all of our carpet!! Amazing!! Really great communication on explaining job thoroughly and did a wonderful job. Great personality!! I am ecstatic on hour everything turned out!!Amazing company! Definitely will use again! Thank you!read more

Arnetta Bosby

20:35 17 Feb 21

Very professional and worked quickly. Pleasant personality and great customer service. Came earlier than appointment... which was a great plus!! Will request them again in the future and pass along to new customers!! 👍🏽read more

Sara Warren

19:38 15 Feb 21

Dave worked with me to figure out what was the most necessary so that we could get within our budget. I can hear the... difference in our heating system! He did quick work, and he was very kind and personable. See you guys in 3 years!read more

Daniel Block

18:40 13 Feb 21

Very happy with the entire process. I set up an appointment with an easy 5 minute call. When Brian arrived at my house... he was over the top nice and professional. He had my entire duct system cleaned and sanitized within a couple hours with pictures to prove his work. Brian was a real professional and I will be recommending this company in the future.read more

Betsy Downs

23:07 18 Jan 21

Green clean cleaned and sealed my quarry tile. At first, not all areas were clean, but they came back and re cleaned... those spots with a different product, and now its great. There was an issue with failing to protect some of the adjacent wood base and floor. The quarry tile is beautiful, so I am quite happy.read more

Paul Chabura

16:48 09 Jan 21

Jerry was fantastic. Was very efficient and professional throughout. Did a great job explaining the overall process... and worked quickly and efficiently. I would highly recommend. Overall, the experience with Green Clean was great from the moment I first called until the service was completed. Very knowledgeable staff. Again, highly recommend.read more

Stephanie VanCraenenbroeck

00:10 19 Dec 20

Technician Sergio was wonderful. Very thoughtful, courteous, thorough and professional. He took care not to scratch our... new floors, took his time, explained well and cleaned up after. Happy. Will use service again - highly recommendedread more

Alicia McNeaney

02:45 11 Dec 20

They are so worth it!! We just bought a new house, and it smelled like dingy, wet dog. The house was super dusty, after... being vacant for over a month. I decided to have the ducts cleaned before we moved all of our furniture in, and did researched for a few weeks. Green Clean was the friendliest and most professional over the phone. They answered all of my questions, and assured me that the technician would inspect our system first and go over the price with me before he started any work. If I didn't want to go through with it, I could decline the service and wouldn't be charged anything. It ended up costing more than what I initially thought, but the ducts had NEVER been cleaned before (house was built in 1950) and they were DISGUSTING. Halfway through cleaning, the house already started to smell better!! And again, the technician showed me what it was going to cost before he started any work. I will definitely use them again in the future!!read more

Kristina Pudlewski

17:58 02 Dec 20

This was the first place I called and they were the best out of the other 5 companies I called. Great prices and great... work! Dave was wonderful to have In my home. Highly suggest !read more

Vicki Ortlieb

16:27 18 Nov 20

Dave was very prompt, friendly, professional and very thorough. He took the time to explain everything he would be... doing to clean and sanitize the vents and ductwork in our home. He worked carefully around our furnishings and used tarps to protect the floors with the heavy equipment he used. The whole process took about 2-3 hours as we were told it would. It is amazing how clear the air in our home was after he finished. Very happy with the service Dave and Green Clean provided. Would definitely call them again!read more

Jay Ward

12:57 17 Nov 20

They told me a cheap price on the phone. When they got here, it was 3 times what they told me. The technician was nice... and professional. I just wanted my carpet cleaned and wasn't interested in playing games. I declined their service. That's when the negotiating started. On the phone, it was going to be about 200. Price went to almost 600. By the time they left, the price was back down to 275. Do yourself a favor and call dupage carpet cleaning. No games.read more

David Liu

16:31 16 Nov 20

Worker arrived on time performed inspection and completed estimate. Price was as discussed with office and reasonable.... Work was performed as agreed and done with high quality. Worker was pleasant and well organized. I recommend this service.read more

Derek Niepomnik

00:56 11 Nov 20

Our technician - Dave was early to the job - and called ahead of time to make sure that was okay.When he arrived, he... got everything set up in our main floor and did a walk through to verify vent numbers and then trunks coming off the furnace.He was extremely throughout and was respectful of our home.The work could have been an absolute mess, but Dave did a wonderful job making sure it was a great clean up inside and outside the vents (floors).I highly recommend for an air duct cleaning job.read more

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